Shipping & Handling

SCOTT HAMISH SHIPPING POLICY 

Scott Hamish offers the following shipping options for shipments


INTERNATIONAL SHIPPING

Scott Haish has a fee of $20 for any orders under $130 

FREE INTERNATIONAL SHIPPING OFFER

We offer FREE DHL shipping to orders over $130 to the following countries 

​​Australia (AU), Austria (AT), Bangladesh (BD), Belgium (BE)

Brunei (BN). Cambodia (KH), Canada (CA), China (CN), Czech Rep., The (CZ), Denmark (DK), France (FR), Germany (DE), Guam (GU), Guernsey (GG), Hong Kong (HK), Hungary (HU)

India (IN), Indonesia (ID), Ireland, Rep. Of (IE), Italy (IT), Japan (JP), Jersey (JE), Korea,  D.P.R Laos (LA), East Timor (TL), Liechtenstein (LI), Luxembourg (LU), Macau (MO), Malaysia (MY), Mariana Islands (MP), Mexico (MX), Micronesia (FM), Monaco (MC), Mongolia (MN), Myanmar (MM), Netherlands, The (NL), New Zealand (NZ), Pakistan (PK), Palau (PW)

Philippines, The (PH), Poland (PL), Portugal (PT), San Marino (SM), Singapore (SG), Slovakia(SK), Spain (ES), Sri Lanka (LK), Switzerland (CH). Taiwan (TW)

Thailand (TH) USA (US), United Kingdom (GB), Vatican City (VA, Vietnam (VN)


SHIPPING GENERAL

  • Handling and packing takes between 2-3 business days therefore  you will be receiving your tracking number per latest in 72 house 
  • You may cancel your order, without penalty, within 12 hours of placing your order.
  • Once your order is processed and leaves Scott Hamish warehouse, it will take between 1-7 days to arrive to its destination
  • Tracking confirmation will be emailed to you once your order has been shipped 
  • Please ensure that your shipping information is complete and accurate. If your package is returned to us due to an incorrect address on your order, you will receive a partial refund with the original shipping fee* deducted from your total paid amount. If your package is lost due to an incorrect address you provided and is not returned to us, we will not issue a refund in any form.

CUSTOMS & IMPORT DUTY

  • Some countries may restrict import of cosmetic goods depending on their policies, and issues that may arise are the responsibility of the recipient.
  • Customers are also fully responsible for their respective country's customs and import taxes. For accurate information and estimation of import taxes, please contact your country's customs. 

POSSIBLE DELAYS / UNCLAIMED PARCEL / FAILED DELIVERY

  • Please note, there may be extra custom clearance procedures for some countries depending on the particular customs office which can cause delays from the original estimated time. We are not responsible for your customs clearance
  • Scott Hamish is not responsible for unclaimed parcels. 
  • Failed delivery due to an incorrect address and/or lost parcel due to handling of the recipient country's postal service will not be considered for a refund.

 

NOTE: Business days are from Monday to Friday, excluding all Korean National Holidays. Use the contact link on this site or email us directly at hello@scotthamish.com or an order cancellation or other inquiries. We operate in Korean Standard Time (KST), and we reply to all email inquires during 10am-7pm KST on business days excluding weekends and holidays.